TOP 10 VoIP providers for Small Business in 2020

VoIP is a cute acronym for the more technically chilly term Voice over Internet Protocol, and even though you’ve probably never heard of either, you’ve used it. Skype, FaceTime, Google Voice, and the like are all VoIP-based platforms you’ve conversed over without even thinking about the connection. Not that you should, it’s 2020.

When was the last time you stopped and pondered the internet?

Exactly.

There is the list of the Best VoIP Providers in 2020:

1) Hottelecom

Hottelecom is a wholesale, facilities-based, Voice over IP carrier that has been dedicated to quality, competitive pricing, and expert support since 2001. Headquartered in Warsaw, Poland, Hottelecom has tens of thousands of active customers throughout the world and has processed over 53 billion calls through its network as of 2011.

Virtual Numbers: From $5 per month!

2) Skype

Skype is a software program, available for both computers and mobile devices, that facilitates free or low-cost communication between Skype users, as well as between Skype users and phones. Skype has several major functions that help it connect people all over the world via chat, voice and video.

Computer-to-Computer Calls

Skype’s most basic function — and one that is free to use — is computer-to-computer calls. After signing up for a Skype account and adding a user to your contact list, make a voice or video call to him simply by double-clicking his name and clicking “Call” or “Call With Video.” Just as cellphone call quality varies depending on signal reception, the quality of Skype voice and video calls varies depending on the speed and quality of your Internet connection.

Chat

Another free Skype feature is text-based chat between users. Similar to instant messaging clients such as Windows Live Messenger and AIM, it’s possible to chat with users in your Skype contacts list. After clicking the name of a user, type a message to him in the empty field at the bottom of the window that pops up and click “Enter.” In addition to chatting within Skype itself, it’s possible to chat via text with Skype contacts using a Web-based messenger such as “ILoveIM” or “imo.im.”

Computer-to-Phone Calls

Once you load credit into your “Skype Account” using a debit card, credit card or PayPal, it’s possible to make phone calls to land lines and cellphones around the world, at rates that are fixed and generally low. To call a phone, click the “Call Phones” button at the bottom of your contact list, then enter the number in the window that pops up, making sure to select a country from the list of options, if you’re calling internationally, before you click the “Call” button.

SMS Messages

It’s also possible to send text messages to cellphones around the world with Skype. After entering your phone number — and country code, if necessary — type a short message in the blank field at the bottom of the window, as you would do if you were chatting with someone. The difference in the “Call Phones” window is that the button next to the field says “SMS,” and clicking it sends an SMS text message to your recipient. Skype notifies you when the text message has been delivered by showing the word “delivered” above the message.

3) Nextiva

If you run a business, then VoIP is your friend. As its name suggests, Voice over Internet Protocol (VoIP) refers to technologies that use the internet for unified communications.

With VoIP, you get a powerful business tool that costs just a fraction of what it takes to install and maintain a traditional call center. It’s also fully packed with useful features such as auto-attendants, IVR, voicemail, and conference calls.

Most VoIP service providers let you choose the calling features in your package.

  1. Advanced Call Management Advanced call management helps you prioritize, hold, route, or block incoming calls. This feature supports your front desk operations and reduces customer frustration. It also improves VoIP call quality and impact.
  2. Call Routing With advanced call routing, your company systematizes how they escalate calls. You can route an inbound call by customer type, purpose, issue ownership, agent performance, and staff availability. You’ll never connect a customer call to the wrong agent ever again.
  3. Anonymous Call Rejection Not all calls are worth taking. You don’t want crank calls to keep your team from helping real customers with real needs. This feature prevents calls from anonymous or blocked caller IDs from reaching your business.
  4. Auto Attendant It takes a lot to remain warm, upbeat, and effective at handling calls all day. That’s why your customer-facing staff needs all the help they can get. An auto-attendant helps answer, escalate, and route all incoming calls with courtesy. You don’t need a human switchboard operator. It’s a win-win.

A virtual receptionist helps you:

  • Save on hiring costs
  • Keep agents sharp
  • Make customers happy

4) Alliance IP Network

We are an international enterprise who provide telecommunications service, which is located in the United States, where we provide all the services to the South and Central America. We are an international enterprise who provide telecommunications service, which is located in the United States, where we provide all the services to the South and Central America. This International market is considered one of the biggest path in the world of telecommunications services. We have offices in Guatemala, Mexico, El Salvador, Honduras, Nicaragua, Costa Rica, Panama, Ecuador and Colombia. We provide the following service: Satellital Net, VoIP Connections, Security Services. We count with a mdern technology in AVL (Automatic Vehicule Location) GPS.

5) Passport Telecom

Passport Telecom, Inc. is an international telecommunications company offering services domestically and in several foreign countries through its affiliate offices, resellers and distributors. Passport Telecom has its corporate headquarters in the Empire Passport Telecom, Inc. is an international telecommunications company offering services domestically and in several foreign countries through its affiliate offices, resellers and distributors. Passport Telecom has its corporate headquarters in the Empire State Building in New York City and its primary switching facilities in New York City. The Company owns and operates a Network with Foreign Switching Platforms in 15 countries throughout Europe, Asia, Southeast Asia, Africa, and South America. Partners in Passport Telecom include Nuera Communications, Inc., and Nuera equipment is used at all of the Passport switch sites. Nuera is a leading manufacturer of voice multiplexing equipment. Their equipment is consistently awarded top reviews for voice quality in the Business Communications Review and other industry publications. Passport uses MCI Worldcom frame relay circuits to interconnect its foreign switching platforms to the U.S. and to each other.It is through these and other strategic partnerships that Passport Telecom is able to offer its customers the best international long distance rates and the best line quality available.

How to buy your VoIP system?

You just need to make a few easy steps to purchase cloud-based phone system for your needs. Pass the registration at one of these Services and choose the service you need to buy.

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